Terms & Conditions
Welcome to Surkhave. These terms explain how our virtual school and LMS work and what we expect from users. We keep the language short and practical — please read it.
1. Using Surkhave
By using Surkhave you agree to these Terms and our Privacy Policy. If you disagree, please do not use our site or services.
2. Accounts
Some parts of the platform require an account. Give true information, protect your password, and keep your contact details current. You are responsible for activity on your account.
3. Behaviour
Be respectful. Don’t harass others, share illegal material, or try to break the site. Breaking rules can lead to warnings, suspension, or account removal.
4. Course Content
Teachers and creators keep ownership of what they upload. By sharing material on Surkhave you allow us to host and show it to learners on the platform. Do not download, re-post or sell content unless you have permission.
5. Payments & Refunds
Certain classes or features may cost money. Fees are shown at checkout. Refunds follow our Refund Policy. We use third-party payment services — their terms also apply.
6. Privacy
We collect data to run the LMS and improve learning. Our Privacy Policy explains what we collect and why. Using the service means you accept those practices.
7. Limits on Liability
We work to provide a safe and reliable service, but Surkhave is not liable for indirect or special damages. Our total liability is limited to fees you paid in the last 12 months, or a small default amount if no fees were paid.
8. Ending Access
We may suspend or close accounts for breaches, inactivity, or legal reasons. If your access ends, licensed rights to use our content also end.
9. Law & Disputes
These Terms are governed by the laws of Pakistan. If disputes arise, courts in Pakistan will normally handle them unless both parties agree otherwise in writing.
10. Updates
We may update these Terms from time to time. Significant changes will be posted on the site or emailed. Continued use after an update means you accept the new terms.
11. Contact
If you have questions or need help, email support@surkhave.com. We try to answer promptly and clearly.
Last updated: September 4, 2025